The three-month long rollout saw Zonal’s Aztec POS solution installed into Stonegate’s 2,500 plus tills, the introduction of Zonal’s system in back and head office and the complete integration of the company’s loyalty scheme and app.
Stonegate’s chief financial officer, Dave Ross, said: “We were looking for a partner that was able to implement a new system quickly and effectively with minimal impact on our dynamic business. We now have a solution that enables us to quickly view and understand productivity and efficiency on a site-by-site basis, so that we can analyse business performance effectively.”
The rollout programme included a 40-site trial, to identify any teething problems, before 50-60 sites were converted per week.
Zonal hosted a bespoke training session before conversion and sent a representative to spend the day at the pub before returning a week later to ensure all systems were working.
Supported
Ross said: “This was a major investment for us, which required minimum disruption to the business. Having a Zonal representative on site on day one was extremely important to make sure that the pub could continue to trade and that the team were supported through this important change. The Zonal helpline was key to ensuring our team had the right back-up and support.”
Zonal’s chief executive Stuart Mclean added: “Aztec has been developed for its versatility and offers a fully integrated product suite. We work closely with our customers to develop a solution that fits their business and culture. For Stonegate, delivering the project on time was crucial with limited disruption to the business. In addition, a new fully integrated loyalty scheme and app was launched into more than 50 of their student venues.”