The call comes after a Worcestershire publican told the Publican’s Morning Advertiser that he is in dispute with food supplier Brakes over delivery invoices dating from May 2012.
David Warrener, who runs the Unicorn Inn in Great Malvern with wife Sue, is being pursued by Brakes for £564 after cancelling payments for three deliveries in December. Brakes had previously credited Warrener £165 after he claimed he was overcharged between September and November.
The Warreners entered into a new deal with Brakes in September on an independent trader agreement, having been members of the Leisure Support Group, which was set up with the pub’s landlords, Enterprise Inns, to help negotiate deals on certain products.
However, Warrener claims he has been overcharged on some items for almost a year. “I’d advise licensees to scrutinise invoices, especially if they pay by direct debit, because most will sign them off without checking,” he said.
A spokesperson for Brakes said: “Since Sue Warrener opened her account in June 2012, we can confirm that there has been one error on promotional line pricing, which was quickly resolved with the Warreners, and a full refund given. Despite requesting details regarding their alleged queries, we’ve received no further information.
It’s correct that invoices presented in 2012, which are long overdue for payment, are being pursued. We have rigorous procedures that minimise errors, and we would encourage all customers to review invoices as part of their good business practice.”
Paul Hopkins, commercial disputes partner at law firm Geldards, said: “Pub owners should check their deliveries and invoices to ensure that they are paying the right price for their supplies.”